1. Agreement to Terms
By purchasing or using Reddit CoFounder services ("the Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you do not have permission to use the Service.
2. Service Offerings
Reddit CoFounder offers two main types of services. Specific pricing, packages, and features are detailed on our website and may change over time.
2.1 Reddit Marketing Services
Our done-for-you Reddit marketing services include campaign planning, content creation, posting, community engagement, and performance reporting. Service packages may include:
- One-time sprint campaigns with defined deliverables and guarantees
- Monthly retainer programs for ongoing Reddit growth
- Custom campaigns tailored to specific business needs
- Performance tracking, analytics, and detailed reporting
Specific guarantees, deliverables, and timelines are confirmed at the time of purchase and documented in your service agreement.
2.2 Competitor Research Tool
Our self-service Competitor Research Tool provides AI-powered analysis of competitors' Reddit strategies. The tool operates on a tiered access model:
- Multiple subscription tiers with varying usage limits and features
- Account-based access with project organization capabilities
- AI-powered competitor analysis and strategic recommendations
- Save and manage multiple competitor analyses
- Usage tracking and tier-based restrictions apply
Current pricing, tier limits, and features are available on our website and may be updated from time to time with notice to active subscribers.
3. User Obligations
3.1 For Reddit Marketing Services
- Provide accurate website, product details, and target audience information during consultations
- Respond to clarification requests in a timely manner to avoid service delays
- Provide necessary assets, access, or approvals required for campaign execution
- Review and approve content drafts when required by your service package
3.2 For Competitor Research Tool
- Maintain accurate account information and secure credentials
- Use the tool in compliance with usage limits and these terms
- Not share account access or attempt to circumvent restrictions
- Use analysis results ethically and in compliance with applicable laws
3.3 Data Collection and Privacy
- We collect analytics through PostHog to improve our website and services
- Website analytics data is anonymous and aggregated
- Service client information is collected via consultation calls and onboarding forms
- Competitor Tool users provide data through account creation and tool usage
- We store necessary personal data under Contractual Necessity/Legitimate Interests to deliver services. We don't sell your data. See our Privacy Policy for details.
4. Refund Policy
4.1 Reddit Marketing Services
Refund terms for our Reddit marketing services vary by package and are confirmed at the time of purchase. Sprint campaigns with impression guarantees typically include:
- Specific, measurable deliverables (e.g., post impressions, engagement metrics)
- Defined measurement windows and success criteria
- Full refund if guaranteed metrics are not met, or option to extend campaign
- Screenshot and analytics proof for all deliverables
Common Exclusions: Posts removed by moderators; categories disallowed by Reddit policies; client delays or failure to provide required assets/information; changes requested by client that materially reduce potential reach.
Custom and monthly retainer programs have refund terms agreed upon during consultation. All guarantee terms are documented in your service agreement at time of purchase.
4.2 Competitor Research Tool
7-Day Refund Policy: Refunds for Competitor Research Tool subscriptions are available within 7 days of purchase if less than 10% of your tier's usage limit has been consumed.
- Usage is calculated based on the number of competitor analyses generated
- If you have used 10% or more of your tier's monthly analysis limit, refunds are not available
- Free tier users are not eligible for refunds (no payment made)
- Refund requests must be submitted to admin@redditcofounder.com within 7 days of purchase
- One-time refund per customer; repeated refund requests may be declined
No Refunds After 7 Days: After the 7-day window, all subscription fees are non-refundable. You may cancel your subscription at any time to prevent future charges, but no partial refunds are provided for the current billing period.
4.3 General Refund Terms
Refunds are processed via admin@redditcofounder.com within 7–10 business days once eligibility is confirmed. We honor all valid refund requests that meet the criteria outlined above.
- Refunds may be refused in cases of fraud, abuse, or violation of these terms
- Chargebacks initiated while services are active will void all guarantees
- Refunds are issued to the original payment method
5. Service Restrictions
You may not:
- Use any of our services for illegal, harmful, or unethical purposes
- Provide false or misleading information about your product or business
- Request content that violates Reddit's terms of service or community guidelines
- Resell, redistribute, or sublicense our services without written permission
- Interfere with our ability to deliver services to other clients
- Attempt to circumvent usage limits, security measures, or access controls
- Use automated tools to scrape, extract, or harvest data from our services
- Reverse engineer, decompile, or attempt to extract source code from our tools
5A. Competitor Research Tool - Specific Terms
5A.1 Account Requirements
- You must create an account and maintain accurate account information
- You are responsible for maintaining the security of your account credentials
- Account sharing is prohibited; each user must have their own account
- You must be at least 18 years old to create an account
5A.2 Usage Limits and Fair Use
- Usage limits are enforced based on your subscription tier
- Limits reset monthly according to your billing cycle
- Attempting to circumvent usage limits may result in account suspension
- We reserve the right to throttle or restrict access for abuse or excessive usage
- Bulk analysis requests or automated scraping is strictly prohibited
5A.3 Data and Analysis
- Analysis results are provided "as is" and should not be the sole basis for business decisions
- AI-generated analysis may contain inaccuracies; verify important insights independently
- You may not use the tool to target, harass, or harm competitors
- You own your input data and saved analyses, subject to our Privacy Policy
- We reserve the right to use anonymized, aggregated data to improve our services
5A.4 Account Termination
- We may suspend or terminate accounts that violate these terms
- You may delete your account at any time through your account settings
- Upon termination, your data will be deleted according to our Privacy Policy
- No refunds are provided for account terminations due to terms violations
6. Service Delivery and Communication
- Services begin within 48 hours of payment and consultation completion
- Campaign updates are provided as posts go live
- Final reports are delivered within 48 hours of campaign completion
- All communication occurs via email or scheduled calls
- Response time for client inquiries is typically within 24 hours
6A. Accounts, Content & Compliance
- Client warrants they own or are authorized to use all content, trademarks, and assets supplied to us, and grants us a limited license to use them solely to deliver the Service.
- When we operate via client-owned Reddit accounts, the client remains responsible for the account's standing and compliance with Reddit policies and community rules.
- We do not guarantee sales, sign-ups, or conversions; the guarantee applies only to Reddit post impressions as defined in Section 4.1.
7. Warranty Disclaimer
Except for the specific guarantees outlined in the Refund Policy, our services are provided "as is" without warranty of any kind, express or implied. Reddit CoFounder makes no warranties about specific outcomes beyond the stated guarantees.
8. Limitation of Liability
In no event shall Reddit CoFounder be liable for any special, incidental, indirect or consequential damages whatsoever arising out of or in any way related to the use of our services, except as specifically provided in our refund policy.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify clients of any material changes via email or through our website.
10. Contact Information
Reddit CoFounder is operated by an independent service provider. For support, questions about these terms, or refund requests, please contact us at admin@redditcofounder.com.
11. Governing Law
These Terms are governed by the laws of India. The courts of New Delhi, India, shall have exclusive jurisdiction.
12. Confidentiality & Case Studies
We will not disclose non-public client information except to deliver the Service or as required by law. We may use anonymized performance data in our marketing. Public use of your brand name, logo, or identifiable results requires your prior written consent.
13. Payments, Chargebacks & Taxes
- All fees are due in advance unless otherwise agreed in writing.
- Initiating a chargeback while services are in progress voids any guarantees and may result in immediate suspension.
- Client is responsible for any applicable taxes, duties, or payment processor fees not included in the price.