1. Introduction
Welcome to Reddit CoFounder! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our Reddit marketing services and website.
2. Information We Collect
Reddit CoFounder is designed with privacy in mind. We collect minimal information to provide and improve our services:
- Website Analytics: We collect anonymous usage data through PostHog to understand how visitors interact with our website and improve the user experience.
- Consultation Information: During consultation calls, you provide us with website details, product information, and target audience data necessary to deliver our Reddit marketing services.
- Payment Information: Payment processing is handled by third-party providers. We do not store credit card or payment information on our servers.
- Communication Records: We may keep records of our email communications and consultation calls for service delivery and quality purposes.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To create and execute Reddit marketing campaigns, analyze performance, and provide detailed reports to clients.
- Website Improvement: To analyze visitor patterns, understand user behavior, and improve our website's performance and user experience.
- Customer Support: To provide support and respond to your inquiries about our Reddit marketing services.
- Campaign Optimization: To understand your product and target audience for creating effective Reddit content and targeting appropriate communities.
- Communication: To coordinate service delivery, provide updates, and deliver campaign reports via email or calls.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide our Reddit marketing services and fulfill our obligations under our terms of service.
- Legitimate Interests: To improve our website, analyze usage patterns, and enhance service delivery.
- Consent: Where required by law, such as for storing consultation information and communication records.
5. Data Sharing and Third Parties
We use only essential third-party services to provide Reddit CoFounder:
- PostHog: For privacy-focused website analytics. Data is anonymized and used solely for improving our website's performance and user experience.
- Payment Processors: Third-party payment providers handle all payment processing. We do not store or process payment information directly.
- Additional Services: We may use hosting (e.g., Vercel), email providers, scheduling tools, and file storage (e.g., Google Drive) to deliver our services. Data may be transferred internationally with appropriate safeguards.
We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes. We do not use tracking or advertising networks.
6. Data Storage and Retention
Reddit CoFounder prioritizes minimal data storage and clear retention policies:
- Consultation Information: Product and business information provided during consultation calls is retained only for the duration of service delivery and up to 30 days afterward for support purposes.
- Campaign Records: Campaign performance data and reports are retained for up to 1 year for reference and potential future campaigns.
- Analytics Data: Anonymized website usage data is retained by PostHog for up to 1 year for analysis and website improvement purposes.
- Communication Records: Email communications and call notes are retained for up to 1 year for service quality and support purposes.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data and information about how it's processed.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing of your personal data for legitimate interests.
EU/UK residents may lodge a complaint with their local supervisory authority. Contact us first and we'll resolve promptly.
8. Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
Reddit CoFounder is operated by an independent service provider. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at admin@redditcofounder.com.